TRANSPROMOTIONAL STATEMENTS: ENHANCING COMMUNICATION AND INFLUENCING CUSTOMERS
Monday, December 8, 1:00-2:00 EST

Please join us December 8th and December 16th for two great upcoming webinars aimed at communications carriers involved in Billing Output. Attendees will learn about the latest thinking and industry advances in incorporating transpromotions with you billing statement, and minimize you mailing costs while reducing your Days Sales Outstanding (DSO). Both these webinars are free to anyone interest. Register for either program today by clicking on the register buttons.


Monday, December 8, 1:00 - 2:00 EST

TRANSPROMOTIONAL STATEMENTS: ENHANCING COMMUNICATION AND INFLUENCING CUSTOMERS

In recent years, many telecommunications companies have begun to think of bills and statements as more than mere transactional documents – gradually adding messages that provide account updates or promote additional services. However, the future could hold bigger possibilities for carriers interested in using their bills and statements to establish a dynamic line of communications with its customers in order to cross-sell products, promote new payment options or simply improve customer satisfaction.

This webinar will explore the potential elements of a future customer communication strategy based around transactional statements. The discussion will explore ways in which carriers can drive intelligent interactions with its customers by delivering a cohesive experience across multiple customer touchpoints.

Topics to be addressed include:

  • The use of consistent messaging across online and print delivery channels
  • The impact of statement design
  • The use of personalized messaging
  • The analytics required to make such transpromotional communication a reality
Webinar Leader: Peter Schidlowski, Senior Vice President and General Manager, Personix


Also, please join us this January 21-22 in Orlando Florida for our fifth annual Billing Output conference bringing together more than a hundred communications industry professionals involved in billing statement design, production, delivery and mailing. To view the complete agenda, download a brochure or register, go to www.telestrategies.com/billing_output_09.

Billing Output 09